This Privacy Policy explains how WJN Painting LLC ("WJN Painting", "we", "us" or "our") collects, uses, shares and protects personal information when you visit wjnpainting.com, request an estimate, or communicate with us by phone, text message or email. By using this website or sharing your information with us, you agree to the practices described in this policy.
Information we collect
Information you give us
When you fill out a form on this site, call, text or email us, we collect the details you choose to share, such as your name, phone number, email address, property address, city and ZIP code, the type of project, photos of the property and any message you send.
Information collected automatically
When you visit the site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, the pages you view, the site that referred you and the date and time of your visit. This is collected through cookies, pixels and similar technologies.
Information from other sources
If you reach us through a third party platform, such as an online directory, a social network or an advertising platform, we receive the contact details and project information you submitted there.
How we use your information
- To respond to your questions and requests
- To schedule walkthroughs and prepare written estimates
- To plan, perform and manage painting work, including scheduling, project updates and invoices
- To send appointment reminders and follow up on estimates and completed work
- To send text messages you have agreed to receive
- To provide customer service and answer warranty questions
- To understand how visitors use this website and measure the results of our advertising
- To keep business and tax records, comply with the law and protect our rights
Text messages (SMS)
If you provide your mobile phone number and check the SMS consent box on our website form, text us first, or otherwise give us permission, you agree to receive text messages from WJN Painting LLC about your inquiry, estimates, appointment scheduling and reminders, project updates and customer care. Consent to receive text messages is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. You can reply STOP to any message to opt out at any time, and reply HELP for help. You can also reach us at (978) 608-3519 or wjnpaintinginc@gmail.com. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories in this policy exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.
How we share information
We do not sell or rent your personal information. We share it only in these situations.
- Service providers. Companies that help us run the business, such as our customer management, scheduling, phone and messaging, email, website hosting, analytics and payment tools. They may use your information only to provide services to us.
- Legal reasons. When required by law, subpoena or court order, or to protect the rights, property or safety of WJN Painting, our customers or others.
- Business transfers. If the business is sold or merged, customer records may transfer to the new owner under the same protections.
- With your permission. In any other case, only when you ask us to or agree to it.
The SMS opt-in data and consent described above are never shared under any of these categories.
Cookies and analytics
This site uses cookies and similar technologies, including Google Tag Manager and related analytics and advertising tools, to understand how visitors use the site and to measure our advertising. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended. This site does not currently respond to browser "Do Not Track" signals.
Data retention
We keep personal information for as long as we need it to respond to you, complete and support your project, keep business and tax records and meet our legal obligations. After that, we delete it or keep it in a form that no longer identifies you.
Data security
We use reasonable administrative, technical and physical safeguards to protect the information you share with us. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we will delete it.
Your choices and rights
- You can ask us to access, correct or delete the personal information we hold about you.
- You can stop text messages at any time by replying STOP.
- You can ask us to stop calling or emailing you by letting us know by phone or email.
Depending on where you live, you may have additional privacy rights under state law. To make a request, contact us using the details below. We may need to verify your identity before responding, and we will respond within a reasonable time.
Links to other websites
This site may link to websites we do not operate. We are not responsible for the content or privacy practices of those sites and encourage you to read their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last changed. Continuing to use the site after a change means you accept the updated policy.
Contact us
WJN Painting LLC
Nashua, New Hampshire 03060
Phone (978) 608-3519
Email wjnpaintinginc@gmail.com